Revolut Faces Major Disruption as Google Cloud Outage Affects Crypto Trading
Revolut customers experienced significant disruptions on Tuesday morning as they reported missing portfolio balances in both crypto and stock investments. Users expressed frustration over blank investment screens amid a major outage impacting the financial platform.
According to Revolut’s official status page, cryptocurrency and stock trading services were partially unavailable, with reports of issues coming from various regions, including Portugal and France. In a Portuguese Reddit discussion, one investor noted that while their crypto and ETF holdings were visible, attempts to execute transactions resulted in errors. Another user in France reported problems specifically with Revolut X, the company’s dedicated cryptocurrency trading platform.
The full extent of the disruption remains unclear, as Revolut has not disclosed how many investors are affected. The company acknowledged the service disruption on social media, assuring customers that their funds and data are secure while engineers work to resolve the issues.
This outage appears to be linked to a significant Google Cloud disruption in London, which began at 7:08 a.m. Lisbon time. Google reported widespread service errors and intermittent network failures in its European infrastructure. A source familiar with the situation indicated that Revolut's problems were connected to this cloud outage.
The incident highlights the reliance of crypto investors on centralized financial platforms and their technology providers. In addition to trading issues, Revolut customers reported failed card payments and inaccessible bank accounts across Europe.
As Revolut works to restore services, the duration of the outage may influence whether crypto traders continue to trust such centralized neobanking platforms for managing their assets.
FAQ
What caused the disruption for Revolut customers?
The disruption for Revolut customers was linked to a significant Google Cloud outage that began at 7:08 a.m. Lisbon time, resulting in widespread service errors and intermittent network failures.
What specific issues did Revolut users experience during the outage?
Users reported missing portfolio balances, blank investment screens, failed card payments, and inaccessible bank accounts. Some were unable to execute transactions on their crypto and stock investments.
Is customer data and funds secure during the outage?
Yes, Revolut has assured customers that their funds and data are secure while engineers work to resolve the service disruption.
Which regions were primarily affected by the Revolut outage?
Reports of issues came from various regions, including Portugal and France, where users experienced problems with both crypto and stock trading services.
How is Revolut addressing the service disruption?
Revolut is actively working to restore services and has acknowledged the disruption on social media, but has not disclosed the full extent of how many investors are affected.
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